Policies

PRICE

All units include refrigerator, microwaves, K-cup coffee makers, and digital Roku TV with remote.

RESERVATIONS

We are open May 26th to October 10, 2023.

Must be 21 or older to rent cottages.

Reservations are tentative until a 50% deposit is received.  We accept cash, Master Card, Visa, American Express, traveler’s cheques and money orders.  We do not accept personal or business checks upon arrival.  There are no refunds or transfers for deposits as we have turned many other friends and family away.

All reservations are final sales.  No REFUNDS OR CANCELLATIONS.  

Reservations are guaranteed until 8pm on the date of arrival.

All prices are subject to change without notice.

OCCUPANCY

Each unit lists the maximum number of guests per unit.  Also listed is the maximum number of adults permitted.  If a unit sleeps four, and it states 2 adults – 2 children under 14 are free. Another adult will incur a fee of $25.00 per person each night.

The maximum occupancy on rooms is not to be exceeded at any time and is listed on the rooms rate page.  This number includes adults, children, toddlers and infants.

PET POLICY

ONLY REGISTERED GUESTS ALLOWED

English Brook Cottages LLC is a private facility and all facilities and accommodations are intended for use by our guests only.  If your relatives or friends plan to visit with you, we kindly ask that you meet them at a public area, beach, park or restaurant.

ARRIVAL TIME

Arrival time is 3pm to 6pm and check-in must be prior to 6pm.  

If you will be arriving after 6pm, please call and notify us at 518-685-5231 that you will be late in order to guarantee your reservation.  The reservation will be cancelled after 8pm and no refund will be issued if we do not hear from you regarding a late arrival.

DEPARTURE TIME

Departure time is no later than 10 am.  This allows us enough time to clean all our units thoroughly for our next guests.

If you leave later than 10am, you will incur a charge of the daily rate of the unit.

No refunds for early departures or cancellations.

OFFICE HOURS

10 am – 6pm.  We close promptly at 6pm.

If the door is locked due to a lunch break or errand, please ring the office door bell or call the office number listed on the door.

Smoking Policy

Smoking is strictly prohibited inside the cabin or any common areas of the property, including the pool deck, playground area and basketball court. Smoking is permitted only in your fire pit area and on your patio. Evidence of smoking in the room/cabin will result in a $250 cleaning fee. Violators will be asked to vacate the premises immediately without a refund.

CAMPFIRES

Campfires are permitted in designated areas only until 11 pm. They MUST be extinguished properly before leaving them.

TRASH

Trash will be picked up daily by 10am. Please place it in the garbage cans provided and secure the lid.

OTHER IMPORTANT INFORMATION